The Background
Farécla Products supply Automotive and Marine Industrial compounds to the motor and marine trades with a company
history dating back to 1934. During the ensuing years, the company’s activities have all related to the automotive trade
and have included car repairs, the production of parts for major car manufacturers, the manufacture of car accessories
such as seat covers, radiator blinds etc, and car dealerships.
In 1953 the first Farécla products were launched in the UK and in 1954 Farécla started exporting to Finland, the
Netherlands and New Zealand. Since then the company’s sales have grown steadily in the UK as well as internationally
and today Farécla products are distributed across all 5 continents to more than 100 countries via a network of 52
International Business Partners.
The Challenge
Although a relatively small fleet by industry standards a perceived lack of ‘ownership’ of Farécla’s internal fleet
administration coupled with a lack of fleet knowledge by any individual meant a wide range of providers had been allowed to come into being over a period of time.
This resulted in very little supplier loyalty or account representation while this diluted approach further meant that
when a helping hand was required incumbent suppliers were either unwilling or unable to offer assistance.
When Marshall Leasing contacted Farécla some seven years ago Company Secretary Yvonne Nice sensed a new
approach and agreed to take up Marshall’s offer of a meeting.
Yvonne explained “When fleet administration was added to my task list some 7 or 8 years ago we had a mixture of
owned and leased vehicles from a variety of suppliers. We made the decision to move towards a fully-leased fleet from
one supplier and MLL was among several companies to whom we spoke.’
The Experience
‘I immediately liked the ethos of the company and what they could offer us, even though we are a small player in the
fleet market. From being a major headache, fleet admin’ became one of the easier parts of my job. There were no
empty promises; the dedicated, friendly and knowledgeable people at the end of the phone react as quickly today to our
requests for help and advice as they did back then. I feel we have built up a very positive business relationship with the
MLL team; if only we could say the same of all our professional partners.’
Marshall involvement has gone beyond simply the provision of Farécla’s company cars; as recognition of Farécla’s
loyalty Marshall offered to fund a thorough driver licence audit to ensure employees were driving legally, thus saving
the company an appreciable amount of administration and possible exposure.
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