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Complaints Policy

How to tell us if you have a complaint

Our aim is always to provide a high level of service to all our customers. Where customers feel, they have cause to raise a complaint it is important to us that these are dealt with objectively, fairly and within an acceptable time frame.  If you have a complaint about any aspect of our service, then we would like to hear from you.

 

To help us investigate and resolve your issue as quickly as possible, you can contact us by telephone or email or in writing. The most appropriate person will handle your complaint in the quickest possible time.

 

  • By telephone: 01480 414541
  • Email us at info@marshall-leasing.co.uk.
  • In writing to Marshall Leasing, 1st Floor, The Forum, 8 Lancaster Way, Ermine Business Park, Huntingdon, PE29 6XU
  • Alternatively, you can fill out our online contact form and we will be in touch as soon as we can.